Digital Engagement Coordinator
Digital Engagement Coordinator
About the Opportunity
The Digital Engagement Coordinator for Austal Defence Australia (ADA) facilitates effective collaboration between Business Process Owners (BPOs), Subject Matter Experts (SMEs), stakeholders, and Integrated Data Environment (IDE) Business Analysts to ensure applications are progressively matured throughout the Product Release lifecycle.
The role is responsible for maintaining and coordinating the IDE roadmap by aligning priorities, clarifying requirements, managing dependencies, and supporting the smooth transition of scope from concept through to product delivery. A key component of the role is coordinating and supporting Product User Group sessions to enable engagement, capture feedback, and drive continuous improvement across the product lifecycle.
About Austal
Austal is Australia’s global shipbuilder, Defence prime contractor; and maritime technology partner of choice. We design, construct, and support defence and commercial vessels for the world’s leading operators with operations spanning Australia, the USA, Philippines, and Vietnam.
Under the Strategic Shipbuilding Agreement, Austal is leading a new era of continuous naval shipbuilding in Western Australia. We’re driving innovation, supporting sovereign capability, and creating long-term opportunities for Australian industry and workers.
Learn more at austal.com/ssa
This is your opportunity to contribute to projects of national significance. The maritime is now.
What’s Involved
- Maintain and coordinate the IDE roadmap to ensure visibility of priorities, sequencing, and delivery milestones
- Facilitate effective collaboration between BPOs, SMEs, stakeholders, and IDE Business Analysts
- Translate business needs into clearly defined and prioritised product requirements
- Support governance and assurance activities by ensuring accurate documentation and decision traceability
- Coordinate the review and triage of defects and enhancement requests
- Support Product User Group sessions by enabling structured engagement and feedback
- Support risk and issue tracking and facilitate resolution through appropriate channels
You’ll Need
- Tertiary qualification in Business, IT, Computer Science, or a related field
- 3â5+ years’ experience coordinating digital, IT, or transformation initiatives
- Proven ability to support testing activities, manage defects, and maintain traceability
- Strong experience coordinating across business and technical stakeholders
- Experience managing roadmaps, priorities, and delivery dependencies
- Strong documentation and governance capability in structured or regulated environments
- Understanding of digital technologies and trends (desirable)
- Experience supporting UAT and endâtoâend delivery outcomes (desirable)
- Exposure to defence, engineering, or regulated industries (desirable)
Why Join Us?
- Competitive compensation and benefits package.
- Professional development and training opportunities.
- A supportive and dynamic work environment.
- Opportunities for career advancement within our growing organisation.
At Austal we are committed to providing a safe and inclusive work environment for all. We believe that achieving greater diversity will enhance our operations and as such we actively encourage Aboriginal & Torres Strait Islanders, people of all backgrounds, ages, sexual orientation, and those with Disability to apply. Veterans are also encouraged to apply.
Learn more at Careers at Austal Australia | Austal: Australia
