Due to the Security Clearance required for this role, applicants must be an Australian Citizen and eligible to obtain and uphold a Baseline Security Clearance. About the RoleThe Business System Support Officer will be required to provided general administrative and user support to Austal’s various business systems including:IFS (Austal’s ERP)Microsoft TEAMSSharePointManage Engine (Workflow)Other general systems and customer services Key Objectives & Responsibilities Provide user administration support.System access and functionality, troubleshoot issues, suggest service improvementsSystems improvementsIdentify and investigate business improvement opportunities, manage the implementation of new applications and optimisation of existing applicationsSystem administration and supportProvide advice to users to assist in improving their systems experienceFacilitate and deliver training programs to users with the aim of reducing support callsEnsure correct security processes are followedFacilitate and deliver training programs to users with the aim of reducing support callsEnsure correct security processes are followed Required Skills / Experience / AttributesEssential Tertiary qualification in IT, business, quality, change management or other related disciplineMust be an Australian Citizen and eligible to obtain and uphold a Baseline Security ClearanceExperience supporting users in an ICT environmentExperience in administering various common business systemsHold a Construction safety induction (white card)Desirable Experience and/or training in IFS, Manage Engine or other ITIL based ticketing systemExperience administering business systems Why AustalCompetitive compensation and benefits package.Professional development and training opportunities.A supportive and dynamic work environment.Opportunities for career advancement within our growing organisation. What's on Offer?Located in Henderson WAPermanent salaried positionNine-day fortnight with an RDO every second FridaySalary Sacrificing, Novated Leasing, Retailer discount, EAP, Insurance discounts Our global team is guided by a universal set of values that describe the focus of our efforts. Our goal is for all our decisions and actions to reflect these core values. We believe that putting our values into practice creates the greatest benefits for our shareholders, customers, employees, suppliers, and communities in which we serve.Excellence - Customer Focus - Integrity - Team Work At Austal we are committed to providing a safe and inclusive work environment for all. We believe that achieving greater diversity will enhance our operations and as such we actively encourage Aboriginal & Torres Strait Islanders, people of all backgrounds, ages, sexual orientation, and those with Disability to apply. AUD Perth 6000